ULO

ULO

A playful e-commerse site

Web

B2B

eCommerse

[2022]

[2022]

Young woman using her phone for mobile banking
Young woman using her phone for mobile banking

Overview

I designed a simple, intuitive, and playful e-commerce experience for ULO, a boutique brand known for its wax-printed fabrics. The goal was to showcase the products as the hero, evoke curiosity, and create a digital expression of the brand’s craft heritage. Over a fast-paced, collaborative engagement, I led the design direction, brand evolution, and digital experience from concept to launch.

Services

Web design, responsive design, UI design

Client name

ULO Australia (website)

Results at a glance

+3.8% increase in online conversion after launch

Positive customer feedback on brand freshness and ease of navigation

Successful new product line launch supported by the evolved brand system

The solution

A warm, modern e-commerce experience that balanced simplicity with personality. I designed the UI to match the warm tones of the extensive colour palette. My main goal was to make it clear, accessible, and engaging and to allow the brand’s playfulness to shine through.

I used custom shape blocks inspired by the wooden stamps used to create ULO’s fabrics, paired with bold colour and open space to let the products shine. Each layout was crafted to feel tactile and human—inviting exploration without overwhelming the user. The result was a vibrant, mobile-first website that felt both refined and expressive.

How I work - Collaborative by design

I started with customer feedback and analytics, which highlighted a need for simpler navigation and stronger visual storytelling. Prioritising those demographics directed the hierarchy of the layout of sections in a block format. I worked hands-on with brand, visual design, and UX—partnering closely with a developer to deliver a cohesive product experience.

From defining the vision and wire-framing early flows to refining high-fidelity designs, I led through collaboration and iteration. Regular design-dev team syncs ensured feasibility, consistency, and attention to detail across breakpoints and screen sizes. Every decision balanced aesthetic intent with user clarity.

Through interviews, we identified that customers were most drawn to colour, pattern, and story—so the design brought those elements forward. Benchmarking successful lifestyle and craft brands validated our approach: minimal UI, bold imagery, and joyful motion.

I created early interactive wireframes to validate hierarchy and task flow. Using unmoderated testing, we captured quick insights on navigation clarity and content prioritisation. The feedback confirmed that customers wanted faster paths to products, leading to refinements in homepage layout, filter placement, and visual rhythm—before moving into detailed design.

Visual language

The new visual system celebrated ULO’s artistry through shape, colour, and story.

The coloured block motifs referenced the handcrafted process of wax printing, while a bright, confident palette and generous white space created a contemporary frame for the products. Poppins was chosen as the core typeface for its geometric warmth and legibility, complementing the brand’s bold visual patterns.

Impact

The evolved brand and redesigned website launched successfully alongside ULO’s new product line. The project positioned ULO with a digital presence that reflects its craft values and joy in colour.

3.8%

Increase in conversion

Conversion improved, user engagement increased, and qualitative feedback confirmed that customers found the experience more “vibrant,” “authentic,” and “easy to shop.”

3.8%

Increase in conversion

Conversion improved, user engagement increased, and qualitative feedback confirmed that customers found the experience more “vibrant,” “authentic,” and “easy to shop.”

Redesign of the homepage

Final observations

This project reaffirmed that clarity and personality can coexist beautifully in design. Starting with quick prototypes and testing early helped us validate ideas before investing heavily in polish. Above all, this work showed that a strong brand story, expressed through simple UX, creates both emotional connection and measurable impact.

Alex Pacheco

Lead Product designer

If you like what you see or have any questions, feel free to send me an email anytime.

Alex Pacheco

Lead Product designer

If you like what you see or have any questions, feel free to send me an email anytime.

Alex Pacheco

Lead Product designer

If you like what you see or have any questions, feel free to send me an email anytime.

Selected work

[2022 -2025]

Home screen of catch online shopping app

Catch

Helping Australians shop with ease

Home screen of catch online shopping app

Catch

Helping Australians shop with ease

Home screen of catch online shopping app

Catch

Helping Australians shop with ease

Home screen of the NAB mobile bnaking app

National Australia Bank

Making money management effortless

Home screen of the NAB mobile bnaking app

National Australia Bank

Making money management effortless

Home screen of the NAB mobile bnaking app

National Australia Bank

Making money management effortless

ULO

A playful e-commerse site

ULO

A playful e-commerse site

ULO

A playful e-commerse site

CBRE Growth Platform

Empowering brokers to deliver for clients

CBRE Growth Platform

Empowering brokers to deliver for clients

CBRE Growth Platform

Empowering brokers to deliver for clients

Drop me a follow

Melbourne

Available for work

Let’s create something great together.

I'm not just here to design products; I'm here to connect with people.

Made by Me

Drop me a follow

Melbourne

Available for work

Let’s create something great together.

I'm not just here to design products; I'm here to connect with people.

Made by Me

Available for work

Let’s create something great together.

I'm not just here to design products; I'm here to connect with people.

Made by Me